THIS IS A RENTAL.
All signage is owned by Sassy Grass Yard Designs.

CANCELLATION
We do not offer refunds. In the event, you have paid for your Sassy Saying, you will be issued a credit that must be used within 12 months. In order to receive a full (100%) credit, cancellation must be made with at least 7 days in advance of the installation/delivery date. If the cancellation is made with less than 7 days before the installation/delivery date, you will receive a credit of 50%.

DELIVERY/PICK-UP
Sassy Sayings are delivered and installed at our discretion and picked up roughly the same time following day or at the end of the rental period. If you’re booking a weekend rental, your Sassy Saying will be delivered on Friday, and picked up Sunday/early Monday morning.

If you are ordering a Sassy Saying as a gift, please be sure to let the homeowner(s) know we will be setting up in their yard. You will also be responsible for sharing installation information with the homeowner (which is sent 48-72 hours prior installation/delivery day to the person making this reservation). THIS IS REQUIRED.

DESIGN & LETTER PLACEMENT
Our Sassy Sisters will choose and place letters and accents based on the information you provide, and designs are at our discretion. It’s also possible the size of your yard will affect the display design (for example, we may have to abbreviate phrases or use one-piece phrases). Rest assured, we do our best to ensure a full display, as well as select items reflecting the interests/hobbies listed on the order form, and cannot guarantee certain designs or accents. Remember, once placed, repositioning or removal of letters and/or accent pieces is prohibited.

Please do not attach anything to the signs (balloons, streamers, etc.). Please do not allow anyone to play with the signs, touch the signs, climb or jump on the signs. They are non-weight bearing and will be damaged.

YARD MAINTENANCE
DO NOT MOW, EDGE, OR TRIM while your Sassy Grass Yard Design is displayed in your yard (grass stains the signs and weedeaters damage them). Please be sure the yard is thoroughly watered before our arrival – it helps with a smooth installation. Also, please be sure sprinklers are turned off prior to our arrival, and do not turn them on while the display is in the yard.

Rain showers will not damage the display; do not stress if it rains during your display period. Our Sassy Sayings are tough and can weather more than you’d think.

APPROVAL
You are responsible for approval from any HOA, management, or neighborhood boards. If the display must be removed for any reason prior to its scheduled pick-up, please contact Sassy Grass Yard Designs as soon as possible to make arrangements. Do not remove the display yourself at any time. Refunds will not be given if you are asked to remove your sign by your HOA board or management company.

WEATHER POLICY
In the event of inclement weather, we may not be able to set up or remove your Sassy Saying safely. Inclement weather includes lightning/thunderstorms, severe rain, high winds and any other Act of God that puts us or our display in harm’s way. We will first attempt to reschedule; if that is not possible, you will be given a full credit.

REFUND POLICY
Credits will not be given based on the following:
-if homeowner or business requests signs be removed before the rental period is up;
-If HOA or its representatives request removal;
-If wrong address is provided while booking;
-Any circumstances that prevent us from setting up the display that are out of our control (items in front yard, animals preventing access, etc.)

DAMAGE/THEFT
A fee of $35 per piece will be charged to the original client for damaged or missing materials.

GREETING POLICY
Yard cards are designed to be joyful and celebrate life’s magic moments. We will not do any greetings that are not positive in nature. If you have a sassier need, please contact us directly.